Category Archives: Technology in Education

5 Tips To Learn All The Types Of Tenses Easily

There are different types of tenses in English grammar. It is evident that learning these tenses can be challenging for your kids. You need to support them with resources such as Class 1 English grammar worksheets or English worksheets for Class 2. There are 16 verb tenses as per grammar rules in English. Let’s explore how to learn them easily.

The following 5 tips can make learning all the types of tenses simpler:

1. Create a chart

As a fun activity, create a chart of all the tenses with your child. Use pictures and colours to decorate the chart. Add example sentences for each tense. Choose a theme for each tense. For example, sentences related to cars or animals.

Allow your child to add one topic a day on the chart. Discuss example sentences related to the tense topic of the day. To practice writing the tense topics such as Simple Present Tense, Simple Past Tense, etc., give your child English worksheets.

2. Memorise with lists

Create a list of all tenses that you want to teach your child. Now, create separate lists of example sentences for each tense. Put up these lists around the house wherever your child can see them frequently. To make the lists more interesting, be creative and use colour pens to write the list items.

Let your child read and memorise the lists. Turn it into a game if you want. For example, you can ask your child, “In which tense examples list can I find this sentence?” Evaluate your child’s progress by giving activity sheets. Worksheets are easily available online for different tenses as per the learning level of your child.

3. Songs

Children love to listen to songs. You can use songs to teach different types of tenses to your child. It will be easier to explain the difference between Present Continuous Tense and Past Simple Tense through a fun song.

4. Worksheets

An engaging learning aid is required for helping your child to understand the confusing tenses. Worksheets are a useful resource for practicing tenses.

Give your child a couple of worksheets. In moments, you’ll see your child getting immersed in completing the activities in the worksheets.

5. Blended Learning

Every child is different when it comes to learning preferences. Some may love to watch videos and learn while some may enjoy scribbling answers on activity sheets. Utilise blended learning methods.

Try a blend of songs and worksheets to teach tenses. Plan the learning session with a purpose. For example, you can use songs to teach tenses and worksheets to reinforce the learning.

Experiment with different teaching methods to make learning tenses easier for your child.

Financial Aid Tips

College can be quite expensive, proving to be a major economic problem for struggling families. However, through the use of student loans, the playing field is somewhat leveled when it comes to aspiring for a higher education. In this article, we’ll give you some tips about how to get your financial aid sorted out in the best way possible.

– The first thing that you should do when beginning your search for financial aid is to fill out a FAFSA form. Standing for Free Application for Federal Student Aid, this form can be a good starting point when it comes to realizing what types of aid are available for you.

– Another thing to consider is how you’re going to handle the interest on your student loan. When you pay off your interest on a student loan, you’re often entitled to a tax deduction. Be sure to check the details of your loan and consult an expert if necessary to determine the deductability of your payments.

– You may want to consider the amount of money that you have in your savings account. When figuring out exactly how much aid a student deserves, possible loaners consider 35 percent of a student’s savings to be used towards college. Parents of the children have a mere 5.1 percent of their assets considered available for college funding, so you may want to transfer your funds in order to necessitate more aid.

– Be sure to determine exactly how your different types of aid will affect the others; sometimes, scholarships and other forms of aid can detract from the amount of the federal loan that you can receive. Be very cautious when it comes to accepting aid before you realize exactly what it will do to your entire aid situation.

– Be sure to apply at colleges as soon as possible. When you give them the opportunity to see that you are vying for attendance early, you run a better chance of receiving the scholarships and awards that the school has set aside for its students.

Now that you know a little more about how exactly the aid process works, you can better see how to use it to your advantage. The more that you know about the types of loans and offers that you are considering, the better you’ll be able to make a decision that is cost-effective over the long term. Best of luck!

Tips for High School Teachers with ADHD Students: Increasing Time Focused to a Task

Thank you to all of our professional educators who dedicate themselves to our children! We know how difficult it can be working with ADHD children, so here are your teacher tips for the week, brought to you by the ADHD Information Library and ADDinSchool.com. This is a sampling of over 500 classroom interventions for your use at http://www.ADDinSchool.com. Here are some tips on increasing your ADHD student’s time on task. Remember, the best interventions are the ones that will help all of your students be more successful, not just the ADHD students. One of main characteristics of students with ADD ADHD is the difficulty with sustaining attention on tasks over time. In other words, they get bored very easily, even by you.

Promote time on task, never time off task. Take time to catch the student being on task and working hard. Reward him with a simple smile or pat on the back. If you do this consistently, you will see his attention span, or time on task, increase throughout the school year, making your life easier in the long run. Your ADD ADHD student will respond better to situations that he finds stimulating and engaging. Varying the instructional medium and pace will help sustain the attention deficit student’s interest. Your ADD ADHD student would probably find lessons that emphasize “hands-on” activities highly engaging. Keeping the time required for sustained attention to a task balanced with more active learning will improve your attention deficit student’s performance. Changes in instructor’s voice level and variation in word-pacing will also increase his attention during instruction. Break long tasks into a series of shorter “sprints.” Give a minute timer to keep on his desk. Ask the attention deficit student how long he thinks it would take to perform a certain task. Let him set his own time and race against the timer. Stress accuracy instead of quantity of work. Mastery of a subject is really what you want as a teacher anyway. Computers are great for 1 on 1 work and immediate feedback. Students using medication to treat attention deficit disorder will have their optimal attention effects for methylphenidate (Ritalin) 45 minutes to 2 1/2 hours after medication. Other medications differ, and it is best to check with the physician about the time of maximum medication effects. If possible, it is best to schedule the most attention-demanding tasks for the ADD ADHD student during this medication window. Combine your verbal directions along with illustrations or demonstrations of what you want your students to do. The more ways you use to describe what you want your ADD ADHD students to do, the greater likelihood that they will actually do it. Your attention deficit student will be more successful when given directions one step at a time. When a series of instructions are given, retention beyond the first direction is difficult. Minor adjustments on the part of the teacher in giving directions will help the ADD or ADHD student a great deal. Hopefully these will help the ADHD students in your classroom to be more successful. You can learn more about Attention Deficit Hyperactivity disorder at the ADHD Information Library.

6 Tips to Help You Pass Your PMP Certification Exam

PMP is short for the Project Management Professional, which is a certification. This certification is offered by the Project Management Institute (PMI). This certificate is a great choice for different project managers. According to PMI, if you have this certificate, you can get a higher paying job. Moreover, it can help you complete your projects on time without going beyond your budget limits. Given below are a few tips that can help you get your PMP certification.

1. Don’t just rely on the PMBOK Guide

While getting ready for your exam, don’t make the mistake of relying on the PMBOK Guide only. It’s like studying Greek on your own without any support material. There are lots of new terms in the PMBOK that you may find much harder to understand. What you need to do is think of the PMBOK as a reference text instead of a study course.

2. Create a Custom Study Plan

The exam will test you in different fields and cover a lot of different subject areas. Therefore, you may want to review all of the domains before the exam. This includes studying, taking mock exams, checking out online forums, and reviewing areas that you need more improvement in.

If you don’t plan ahead of time, you may find it difficult to succeed. So, you should create a study plan to meet your needs. Even if you have a simple to-do list, it will help you a lot.

3. Develop your Understanding

This exam will test your concepts in real life scenarios. Since it contains a lot of terminologies, most test takers memorize the terms to achieve success in the exam. If you read regularly, it will help you understand the concepts and use the lessons in real life situations.

The PMP exam is on the list of practical exams that will test your project management theories and concepts in real life. Since there are tons of terms in the domain, most people try to memorize them to pass the exam. But you should develop a better understanding of them.

4. Know Your Exam

Although it sounds simple, your first step is to know the challenges you will have to deal with. For basic information, you can go to the PMI website. On the site, you will find links to tons of useful info like study material, practice questions, exam topics, and so on.

5. Try the Free Resources

You should benefit from free resources as well, such as PMP sample questions, exam content online and the handbook. Actually, the idea is to use these resources to get started. Plus, it will help you evaluate how much you understand the concepts.

6. Take Practice Exams

You should never make the mistake of approaching the exam unless you are well prepared. There will be 200 questions on the exam that you will have to give answers to. And you will have 4 hours to give all your answers.

Hopefully, you will find these tips greatly helpful when it comes to passing the exam.

8 Useful Tips To Choose The Best Fitness Training Course

When selecting a fitness course, you need to keep in mind the fields in which your interest lies. You need to have the complete knowledge of whether the program you’re opting for qualifies you for the certification that is recognized. There are also some of you who would like to pursue a variety of fitness training courses to help you develop a full-fledged skill set. Also, be aware that having know-how of a variety of fitness courses helps maximize your exposure giving you enough opportunities to lead a successful professional outcome.

Let’s now take a look at some tips that will help you choose the right field among the numerous fitness trainer courses available.

8 Very Useful tips to choose a fitness training courses:

1. If you’re interested in becoming a personal trainer (Someone who teaches exercise and fitness techniques), you should consider taking a course from a professional, well-reputed education provider.

2. Learn that an acclaimed course will have you acquire all the exact techniques, enabling you to reach your fitness career goals.

3. Be aware of the fact that if your formal education is not affiliated with a professional training institute, scoring a job could become difficult.

4. Begin the process of enrolling in a healthcare training course by contacting the organization and extracting all the details that pertain to the course you’re considering. At the same time, you could also visit their website and go through all the information that holds your interest.

5. Make rightful inquiries about what are the minimum qualifications you will need to achieve the initial certification.

6. If time is an issue, consider asking the training center if they offer fitness training courses through distance learning.

7. Get all the required information about the accreditations and approvals the center holds.

8. Learn all you need to know about the cost of the course and if there could be any added expenses.

Get proactive and ask around, people you know have pursued a similar course, the fitness trainers in your vicinity and others in the same field, if they could suggest an educational program that would benefit you in the long run. Lastly, you should make it a point to pursue a nutrition course, as nutrition and fitness training are two aspects that go hand in hand. And having both the certifications will help you broaden your horizon and explore both the spheres.

Graphic Design Career Tips

1. Study and get diploma

It is very important for a designer who is considering a career in graphic design to get course in a recognized school, so as to go ahead with the necessary training. This training focuses on the acquisition techniques and will give essential base to enter the professional field.

Courses in graphic design are available for you at different levels and areas of concentration. You will be able to enter a computer graphics program accredited learning to develop the career of your choice and exceed your knowledge to join the workforce. Through the study of the many options available you will be able to choose by the way the school that suit your needs based on you interests.

2. Practice:

If you are new to the industry of graphic design you must engage more deeply, by making more research to get your skills to a higher level. It is not easy as it sounds, experienced designers have spent a large part of their time in research and practice to achieve what they are.

Whether you are a graphic design student with the first steps in the field of design, or an experienced graphic designer, only duplicate efforts and curiosity about the design that will make you get more experience in the work place.

3. Making Notes:

Whenever you make a new idea write it, you must develop your own generator of ideas this is very essential in design industry. The best known method is brainstorming, it’s is used by most designers of the most famous artistic firms. Only methodically organized with a sense of innovation. A good way to develop your imagination by reading design magazines and books, and watching movies.

So as you can see, it is not enough to have a good skill in software if you can mix the two, there is a great possibility that you will be successful in any graphic design business and any company be happy to hire you for your services.

4. Building a network:

Most designers have spent more time in their office / studio so it is very important to be rounded with supportive work team to support you, and building a network of trust will help you in many different situations not only in work but also in life. You can expand your network by attending events or seminars, be in contact with people who can help your career and network. Find out how often you update the contact information. You can easily create your network by helping others, because when you help you get helped.

5. Gaining experience:

Focusing only on studying for diploma in design may not be enough. Some employers if not most of them are looking for potential employers with experience in the field, in addition to diploma, especially if you are in an area of design you must get experience by practicing. Become a professional designer will take time and a good experience. Some graphics programs can train students for prior experience in the field before getting the first job while they still in college.

6. Building a portfolio:

A virtual portfolio can act as a showcase for your skills, you can begin building your portfolio while you’re in college. There are many services online that offer this for free, with a website as weebly.com you can create a showcase for your digital work and make upgrade to get full service.

Many independent designers choose to work for companies in the world, they make income from the comfort of their home. Although many of them run to build a portfolio of high value as they get more experience and more work to show for potential clients. On the other hand, designers prefer to work at home, because there are great opportunities for outsourcing, and the emergence of the Internet as an effective tool to communicate with the world.

Tips for Parents & Teachers: How to Criticize Kids Constructively

Criticism is one word that raises your eyebrows and sulks you down. Arguably, it has no positive connotation for most of us. So, it is never received in a healthy way either. So the matter of concern is, when we as adults can’t handle criticism, what about the kids, who are subject to severe and regular criticism. Everybody who is somebody in their life, comments and takes the liberty to pass judgement on their each and every act, unfortunately most of which is in critical form.

So how to safeguard them or how to prepare them so that this unwarranted criticism does more good than harm to them.

Criticism, or if they can be called Feedback, are both constructive and destructive. Receiving feedback is a skill, and like most skills, it requires practice, and a willingness to change and improve. Most children get plenty of practice. Ironically, adults need to help them make that practice count – by giving them feedback on how they handle criticism.

Feedback – both positive and negative – is challenging because it hits us in the vulnerable soft spot between our desire to grow and our deep need to be accepted and respected. The key to take a feedback in a positive manner, is to adopt a “growth mindset.” People with a growth mindset believe that effort and challenge make us better, stronger and smarter, while those with a “fixed mindset” believe that our inherent assets are static no matter what we do.

But, not all of the criticism kids face is constructive. Some of it is born out of ulterior motives or dark intentions, but the good news is that a growth mindset can protect kids from this sort of feedback as well.

A growth mindset is the best gift we can give our children. Thus armed, they can be brave in the face of constructive criticism, believing it can make them better, stronger and smarter. They won’t need us to safeguard their interest because, given a growth mindset, kids can handle the truth all by themselves.

So, what to do?

Don’t hesitate to criticize:

Many kids have trouble hearing feedback because they don’t experience it often enough. While it’s natural to want to protect children from pain, when we protect our kids from criticism or focus excessively on praise, we push them toward a fixed mindset.

Stop constant praise:

An effusive praise may encourage a fixed mindset and consequently discourage children from taking on new challenges. Worse, it can deflate, rather than shore up, self-esteem in some kids. Children need to get used to hearing constructive feedback, and it’s our job to teach them how.

Mind your body language:

Non-verbal communication is part of delivering feedback, and can help kids hear it more effectively. Uncross your arms, get down on kids’ level, smile and keep your face relaxed. If you are tense when you hand out criticism, they will be tense when they receive it.

Switch up your pronouns:

Instead of framing feedback in terms of “I’m so proud of you”, turn the statement and anchor feedback in the pronoun “you,” as in, “You should be proud of yourself,” or “What did you feel best about?” or “What one thing would you like to change?”

Empower for change:

Lessen your control and hand power over to the children and help them adjust their efforts to use feedback effectively. Ask, “Is that how you’d hoped this would turn out?” or “What would you do differently the next time?” Help them see the way forward with comments like, “How do you think you could take this project from good to awesome?”

Set new goals after a big failure. Once they have picked themselves up, help them pick some new goals based on what they have learned from the situation at hand. Their goals should be their own, devised by them, based on their experience.

Criticism comes to everyone, eventually. It’s inescapable, and more relevantly, it’s a necessary part of growing up. As we can’t protect children from it, the best we can do is ensure that they are equipped with the emotional fortitude and strength of character they will need to forge ahead, stronger, smarter and braver for the experience.

10 Reading To Children Tips You Need To Learn Now

We are all aware that today, most children are so much more interested in watching television for hours, playing video games throughout the night, and gossiping on the Internet than they are in reading.

According to recent figures from the U.S. Department of Education, children are spending an average of four to six hours daily watching TV or movies; and that’s before the Coronavirus pandemic.

It has been proven, time and time again, that children who read achieve.

They do better in school and in life.

“Once you learn to read, you will be forever free.” – Frederick Douglass

Children who read tend to accomplish higher test and exam scores more often than their peers who read less often. However, getting children to simply open a book can sometimes be very tricky for parents and teachers alike.

Realize this, it is never too soon to get your child on the path to reading.

The U.S. Department of Education recommend that parents begin to read to their baby when they are six months old. The reason being, that hearing words over and over, time and time again, help them become familiar with those words.

Reading to your baby is one of the best ways to help them learn.

You can start by simply spending some time talking to your infant and toddler thereby helping them to develop the vocabulary they will need to enter school and begin to read.

And, in due course, as you point to and name the objects around them, they will start to understand and associate the words with the objects. In a short while, they will eventually begin to add those words into her vocabulary.

If, after a while, after a few years, you come to the conclusion that your child is showing little to no interest in reading, relax, there is hope.

“There are many little ways to enlarge your world. Love of books is the best of all.” – Jacqueline Kennedy

Sometimes parents have to be creative and get a little sneaky. You can still turn your reluctant child into a reader.

The following 10 tips can help parents get their most stubborn children to read year-round:

1. Make the words come alive

When you read to children, pick a book that has large print. Point at each word as you read it. This way your child will recognize and understand that the word being spoken is the word they see.

And to add to that, did you know that a child’s love for reading can grow when the words come to life? After reading, go out and share that experience as a family.

This can create a deeper family bond, and has the added power of putting the words into visual context.

What do I mean?

If you are reading to your child a book on bunny rabbits, go to a pet shop. Let your child see the rabbits, recite a few words from the book as you point to the rabbits.

This creates a powerful combination; the child can relate to what they’re hearing and seeing; making reading as fun as possible.

2. Read to open long-term dialogue

One of the best things you can do to ensure that your child will grow up reading well and loving to read is to read to them every day.

As we said earlier, reading together will create a special and strong bond between the two of you.

And this has an extremely important added benefit that will help them open the doors for a dialogue that will continue throughout the more trying years of adolescence.

The U. S. Department of Education suggests that, when parents read to children, it is important that they take the time to discuss new words.

Take the time to explain what each new word means and do your best to include as much sensory methods as you can; sight, hearing, touching.

“Today a reader, tomorrow a leader.” – Margaret Fuller

3. Listen to your child

When parents spend time talking and reading to children, they should also take the time to listen to their children.

This will help their children get ready to read faster.

When you read and talk to your child use sounds, gestures, songs, and even words that rhyme to help your child learn about language and its many uses. Inspire your child to do the same and be attentive to them.

This is vital.

There’s nothing worse than a child feeling they are being ignored.

When you go out with your child to the supermarket, practice pointing out the printed words there; you can point to a fruit, and ask your child what that fruit is and ask them to spell it and talk about it for a minute.

4. Never leave home without it

Take some books with you wherever you go. You never know when your child gets excited to read, and when they do, cherish the moment, and take full advantage of it.

Of course, this can also be beneficial at times when you don’t wish to be disturbed, so by handing over a book to your child it gives them fun activities to do to entertain themselves with, and it keeps them occupied while you’re driving, chatting with friends, or running errands.

5. Keep the books within easy reach

A well as creating a quiet, special place in your home for your child to read, write, and draw, make it a point to keep the books and all other reading materials within easy reach of your child.

Perhaps you can provide your child with their own bookshelf or small bookcase. This will not only make them feel special, but it will also communicate to them that reading is special.

An added bonus could be you reaching out for a book on their shelf for you to read in front of the child. This way the child can see that you are also reading, and this will make them realize that reading is important.

“So please, oh PLEASE, we beg, we pray, Go throw your TV set away, And in its place you can install, A lovely bookshelf on the wall.” – Roald Dahl, Charlie and the Chocolate Factory

6. Read a favorite book over and over again

Get into the habit of recognizing your child’s favorite books, and read them over and over again. Repetition has the power of making the words sink in further and further into the child’s mind.

Also, you can think of ways to make it more fun each time you read that favorite book.

Be creative.

Time and time again, read the stories that have rhyming words and lines that repeat, and have your child join in the fun.

7. Provide encouragement

Parents play a crucial role by reading to children, and this greatly affects the child’s education. Children whose parents encourage them to read are more likely to read far more books than those parents leave reading up to them.

Encourage your child to read as often as possible, without pressurizing them, as this may put them off reading. Reading to children requires tactical persuasion, and getting children to read by themselves requires creative encouragement.

“Reading without reflecting is like eating without digesting.” – Edmund Burke

8. The early bedtime trick

Here’s a great coaxing approach that many successful parents have used in the past to read to children. Set your child’s bedtime to be 30 minutes before lights out.

Allow them time to perform all the before bedtime duties; such as brushing their teeth, getting into their pajamas, saying their good-nights to others, using the bathroom, and so on.

Once done, let them happily hop into bed, and then you open their favorite book, or book of their choice, and you read to them.

This is to be done before their official lights out bedtime.

After that, simply smile and say, “It’s time for bed, now. Would you like lights out, or would you like to stay up and read for a bit longer?”

More often than not, unless the child is particularly tired, they’ll choose to read awhile longer. This way they think it’s their idea (powerful, huh!).

Allow the child to choose whichever book they like to read until the time comes where you kiss them and bid them a goodnight and turn the lights out.

9. Summer reading enticement

Where possible, sign up for a local summer reading club at your local library, or arrange to read with your neighbors’ children out in the back garden. Have them take turns reading to children that are present (some love to show off their reading skills).

On a rainy summer’s day, with the advanced technology of these days, you can always have your child read to their grandmother and grandfather via the Internet.

If your local library is closed, or your child doesn’t want to be cooped indoors, you can always take them out to a close park, lay a blanket on the grass and read to each other.

Practice the art of parents reading to children, then children reading to parents.

Think of ways you and your child, and other children, can have fun with it.

“I believe we should spend less time worrying about the quantity of books children read and more time introducing them to quality books that will turn them on to the joy of reading and turn them into lifelong readers.” – James Patterson

10. Read the entire book before you see the movie

If your child is keen to see a particular movie, get the book and have the child read it first before you take them to the movie.

Make it a ‘rule’ that you do not take them to the movie until they’ve read the entire book.

This will encourage them to read, and the added bonus is that they may understand the movie more because they read the book with you, and you, more than likely, added life to it; explaining things the child didn’t understand.

There you have your 10 reading to children tips that you need to learn and implement now, or at least, as soon as possible.

Reading is very important for children. It prepares them for adulthood.

Reading is a prerequisite to success and perhaps everything in life.

If you think about it, in all areas of life, there is something to read: Road signs, food labels, newspapers, prescription labels, letters/emails from banks or work. We are all surrounded with things to read.

We cannot avoid reading… Period.

“Reading should not be presented to children as a chore, a duty. It should be offered as a gift.” – Kate DiCamillo

Do your best, make it one of your life’s missions, to turn your children into avid readers.

The more methods that you can combine into your child’s reading experience, the more likely you are to help your child grow into a strong reader.

Always, constantly think of ways to infuse into your child that reading is fun. And, for you as a parent, remember that you can never be too old, too wacky, or too wild to pick up a book and read it with your child.

Reading to children is a must in every household.

“Stories are the most important thing in the world. Without stories, we wouldn’t be human beings at all.”

Restaurant Training – Waiter & Waitress Training Tips For Customer Service – Hospitality Education

Did you know that approximately 14 percent of your customers will not return to your business because of food quality and 68 percent because of service quality? So, doesn’t it make sense to train your waiters and waitresses to deliver superior service to win your customers back every time?

To gain the competitive edge today, you have to do much more to place your restaurant on the “favorites” list. One way is through personalizing service for each type of customer that comes to your business. For example, selling and service techniques employed for a family with children are different from that which would be delivered to elderly customers. The same holds true for business customers versus vacationers. It is never safe to think that your restaurant service staff will inherently understand these differences. Unless trained, they are most likely to offer one size fits all service.

Teach your waiters and waitresses to be observant and follow the tips below to help assess the needs of your customers:

•Time limitation (leisurely or time restricted)

•Mood (celebratory, romantic, stressed)

•Age group (children, teenagers, baby boomers, seniors, geriatrics)

•Purpose for their visit (social, private/intimate, or business)

•Gender (male, female)

Since approximately 80 percent of communication is conveyed through facial gestures and verbal and non verbal body language, as opposed to the actual words, teach your service team to focus on the following areas:

•Verbal Language (voice tone, rate, inflection, speech, pronunciation, and grammar)

•Body Language (eye contact, facial expressions, gestures and movement)

Look for telltale signs of a customer in a rush such as looking at their watch, looking around or rubber necking, talking quickly, crossing their arms, or tapping their fingers. Also, closely observe your customers’ image (e.g. clothing, accessories, hair, makeup, etc.). This can also provide you with many clues about their dining needs.

Here is an exercise to share with your service team. It lists various types of customers and ways to customize service for each customer category. During a pre-shift meeting or company training session, review this exercise with your restaurant service staff.

Customer Types and Service Suggestions:

1. Celebrating

-Since celebrating customers usually have larger budgets, suggest higher priced items along with party-spirit foods/drinks and a cake to recognize the occasion

-Congratulate the celebrating customer and focus on their main event

-Be social unless serving a couple desiring privacy

2. Elderly

-Since many elderly customers are on a limited income, guide them towards value-oriented foods and recommend light, soft, and less spicy foods

-Be patient and speak slowly, project your voice, and listen carefully

-Refrain from acts which can be construed as condescending or treating them like children

3. Family (with children)

-Offer high chairs and booster seats

-Be prepared to make kid-favorite suggestions and easy to eat finger foods

-Offer something to occupy the child’s attention (game books, crayons, crackers)

-Be patient while the family orders and give the children the opportunity to place their order themselves

-Sincerely compliment the customer about their children

-Ask the child kid-friendly questions

-Place drinks where spills are less likely and remove obstacles (e.g. vases and centerpieces)

-Quickly clean spills and keep the area tidy

-Deliver extra napkins

4. Romantic Couple

-Guide the couple towards a booth or secluded area for privacy when seating them

-Suggest higher priced items along with wines, champagnes, and exotic desserts, since romantic couples and people on first-dates usually have larger budgets

-Deliver highly organized and efficient service

-Minimize your conversation and allow them privacy, without hovering over them

5. Business

-Suggest higher priced items, since many business people have business accounts and set allowances

-Suggest items that are prepared quickly and inform them if their selected order requires a long preparation, if they are on a business lunch

-Deliver highly organized and efficient service and ensure their order is delivered promptly

-Minimize your conversation and allow them privacy without hovering over them

Please Note: When serving alcohol, train your staff to be aware of the signs of intoxication and avoid overselling alcohol. Teach your staff to refuse alcohol sales to any minors.

Other customer types include customers dining alone (the solo customer), disabled customers, teenagers as customers, customers who are in a rush, first-time customers, and customers who dine in large groups/gatherings. Again, each different type of customer has “specific” service needs. Along with recognizing the category customers belong in, the above service suggestions are meant as recommendations and are not set in stone. Always, be sure to fully assess every dining customer by closely observing verbal and body language to determine how to positively interact with them. Mike Owens, General Manager of Brick Oven LLC, located in Topeka, Kansas, says, “Using the above examples in role-play scenarios is a highly effective method to properly train your service teams…it helps them fully understand the importance of tailoring their service versus delivering the same canned service to everyone.”

“Service” is not just about delivering food and drinks to the table-it is giving the customer much more than he/she expects. Implementing a solid training program that focuses on personalizing service will set you apart from your competitors. Exceeding the needs of each customer with customized service takes a little extra time. However, it is worth the effort. When the customer wins, everyone wins and it’s a triple play-more money for you, increased tips for your service staff, and happy customers that become loyal patrons and refer their friends to your business.

Four Tips for Multi-Team Early Childhood Assessments

School Psychology professionals and clinicians are often asked to complete multi-team assessments for early childhood and pre-kindergarten children. Here are four tips that may help professionals involved in multi-team early childhood assessments.

Tip One: A multi-team assessment can take many forms. Some school districts have the child go around to different clinician’s offices and they are tested or interviewed individually by the school psychologist, speech therapist, school nurse, special education teacher, general education teacher and other professionals if needed (such as the occupational therapist, physical therapist or vision and hearing specialist.). The clinicians then consult with each other after the family leaves the assessment offices. Other school districts may use a more play-based assessment system where the child is playing with other children and all the clinicians are watching the child at the same time. The clinicians can quickly share information and make determinations as to whether the child continues in the assessment and needs no further assessment, a screener or a full assessment.

Tip Two: Seek outside assistance if needed. Some clinicians just need more information than they get from a one time assessment. It may be necessary to obtain consent from the parent to contact outside agencies or organizations. This may include obtaining additional medical information, contacting preschools or day care programs the child is attending and social service or foster care agencies to get a better picture of the child. It may be necessary for the school psychologists and clinicians to make additional observations of the child as he or she interacts with same age peers in preschool. This outside assistance can help get a broader picture of how the child appears in different settings and situations.

Tip Three: Seek Parent or Guardian Input in the Multi-Team Assessment. Parents or guardians often know their young children best so it makes practical sense to collect as much information as possible from parents and caregivers. It is important to note that guardians can also have different perspectives about the child. The clinician or school psychologist can find similar factors that a parent or guardian reports, but the clinician can also note differences in reporting the results. Parents or guardians may not view the child in the same way so clinicians may have to share some unique or overlooked characteristics the child is presenting with in the assessment process.

Tip Four: Write Recommendations to Reflect Possible Changes in the Child. The clinicians and school psychologist may want to consider broad recommendations to understand the child may be making changes. Sometimes recommendations may include areas of the assessment where the child was inconsistent with task completion. It could be the child needs more practice to fully master a task or needs directions repeated to fully understand how to do an activity. There may also be inconsistencies in characteristics the child presents like limited eye contact that may need to be monitored or observed more as the child attends pre-school or participates in play activities.